Privacy Policy
Last updated: August 2026.
1. Overview
This Privacy Policy explains how PBoxGlobal ("we", "us", or "our") collects, uses, shares, and protects personal information when you use our website and financial platform (the "Service"). By using the Service, you consent to the practices described here. This policy applies to users worldwide, with additional rights described in Section 10.
2. Information we collect
We collect information you provide directly (such as name, email, phone, business details, and government-issued identification for verification), information about your use of the Service (such as transactions, module usage, and login activity), and technical information (such as device, IP address, and cookies).
3. How we collect information
We collect information when you register, complete verification, use features, contact support, or interact with our communications. We may also receive information from identity-verification and fraud-prevention partners, and from publicly available sources as permitted by law.
4. How we use information
We use your information to provide and maintain the Service, verify identity, process transactions, prevent fraud, comply with legal obligations, communicate with you, and improve our products. We process personal data only where we have a lawful basis, such as contract performance, legal obligation, or legitimate interests.
5. KYC & legal compliance
To meet know-your-customer (KYC) and anti-money-laundering (AML) obligations, we verify identity and may screen against sanctions and watchlists. This may require sharing necessary data with regulated partners, verification providers, and authorities as required by law.
6. How we share information
We do not sell your personal data. We share it only with service providers (such as hosting, KYC, and card-issuing partners), licensed financial partners that deliver parts of the Service, and authorities where legally required. Each recipient is bound by appropriate confidentiality and security obligations.
7. International data transfers
Because the Service operates globally, your information may be processed in countries other than your own. Where we transfer personal data across borders, we rely on appropriate safeguards consistent with applicable data-protection law.
8. Data security
We protect personal data with encryption in transit and at rest, role-based access controls on a least-privilege basis, network monitoring, and regular security reviews. No method of transmission or storage is completely secure, but we work to protect your information using industry-standard measures.
9. Data retention
We retain personal data for as long as your account is active and for the period necessary to comply with legal, accounting, and reporting obligations. Verification and transaction records may be retained for the durations required by applicable financial-regulation law.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, port, or object to the processing of your personal data, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details in Section 13. We will respond within the timeframes required by applicable law.
11. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can manage cookies through your browser settings; some features may not function if cookies are disabled.
12. Children’s privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal data from children.
13. Contact
Questions or requests about privacy? Email support@pboxglobal.com and our team will assist you.
14. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or by email. The "last updated" date reflects the latest revision (August 2026).